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标题: 印刷业巨头诚聘华人客服专员 [打印本页]

作者: jennyfish1120 时间: 2016-10-11 16:01
标题: 印刷业巨头诚聘华人客服专员
Responsibilities

Maintain and manage specifications, quoting process and order entry.
Work with Account managers to manage their print requirements for marketing campaigns.
Assist Account managers/clients in the development of custom printing projects: including size, material, and print recommendations and researching new idea element.
Facilitate prototype and development of custom print piece.
Identify, develop and document cost-saving opportunities with respect to specification and design.
Review and evaluate relationships with RRD preferred vendors.
Manage vendor base for best fit to customer’s product and geographical proximity need.
Primary agent of problem resolution and Customer Service enhancement.
Performs other related duties and participates in special projects as assigned.

JobKnowledge & Skills

· Bachelor degree in discipline with 3-5 years of relevant work experience in a similar role in thefields of graphic design, digital, online, and print production, have greatattention to detail and would like to future-proof your career, then this isthe role for you.

· Able to apply strong functional computerknowledge in utilizing Microsoft Windows, MAC, or other technical tools incompleting assignments.

· Customer Service or Sales background is strong plus.

Ideally, youare:

· Customerfocused with a can-do attitude.

· Able todevelop and maintain excellent client and supplier relationships.

· Self-motivated,well presented, disciplined and methodical.

· Knowledgeableabout all creative, digital and print production methods and requirements, withan emphasis on Point of Sale material.

· Apersuasive communicator, both verbally and in writing.

· Greatat managing your time.

· Able towork well in a team environment but also on your own portfolio of clients.

Please send your resume to [email protected] I will contact you if your profile is qualified, thanks.

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