Dear XXX,<br />
<br />
I am writing in relation to your recent Skills Assessment application to VETASSESS. Unfortunately, we have experienced an extremely high application rate over the last six months which has caused an unusual delay in our processing times. Currently an application, with all the required documentation, requires 10 to 12 weeks for completion. We are extremely sorry for any inconvenience that this delay is causing you and wish to assure you that we are taking a number of steps to reduce the processing time and to ensure that our completion rates are back to normal early in 2014.<br />
<br />
If you have an urgency request for faster processing due to a DIBP deadline (approaching significant birthday or visa expiry), please complete the Urgency Request form (SRGO5) available on our website and email to [email protected] . Please note that all urgent requests require manager's approval and must be supported by evidence of urgency.<br />
<br />
We appreciate your patience and understanding in this matter and request that you contact [email protected] for any enquiries.<br />
<br />
Regards,<br />
<br />
<br />
Jenna Wong<br />
ACTING MANAGER<br />
SKILLS RECOGNITION - GENERAL OCCUPATIONS<br />
VETASSESS<br />
LEVEL 5, 478 ALBERT STREET<br />
EAST MELBOURNE VICTORIA 3002<br />
AUSTRALIA<br />
TEL +61 3 9655 4890<br />
FAX +61 3 9654 2773<br />
www.vetassess.com.au