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标题: 上市IT公司招募全职IT背景Customer Service！1月开始！ [打印本页]

作者: InfoPIN 时间: 2018-11-19 10:23
标题: 上市IT公司招募全职IT背景Customer Service！1月开始！
本帖最后由 InfoPIN 于 2019-1-3 13:01 编辑

Full-Time Experienced Customer Service wanted, Immedicately Start in January ！！

【About Us】

Harris Technology is one of Australia’s largest resellers of technology products and solutions aimed specifically at small and medium businesses. We maintain a steadfast commitment to providing SMB operators with the widest scope of IT solutions available on the market today.

【Job Type】

Full-Time

【Location】

Dandenong

【Key Responsibilities】

• Provide outstanding customer service and sales support dealing directly with customers either by telephone or face to face.

• Develop friendly and long term relationships with customers by providing pricing and availability at customer’s request.

• Look to upsell and promote products where possible, including “blitz week” and other internal promotions.

• Obtain and evaluate all relevant information to handle inquiries and complaints.

• Process orders, programs, invoices,forms, applications and requests in a timely manner.

• Update database (SAP) with change ofaddress, phone number and email as required.

• Direct requests and unresolved issues to the designated resource.

• Communicate and coordinate with internal departments.

【Requirement】

1-2 years CSR (Customer Service & Relationship) experience, especially in Information Technology Industry;
Australian citizen, PR or TR visa
IT academic background is a must.
Ability to communicate and listen effectively and have exceptional work ethic;
Fluent written and oral English communication skills
Works accurate and with eye for detail.
Strong problem-solving skills.
Able to drive work.

【How to Apply】

Send your resume to

[email protected]

With 'Name_Customer Service' in title

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