EASI墨尔本送餐诚聘Operation Coordinator 运维助理一名 - 澳洲同城网

【主要职责】
- Working collaboratively with the operation management team, your responsibilities will include:

1. Day to day communication with contractor drivers where necessary via phone & chat;
2. Handle and resolve contractor drivers’ complaints;
3. Facilitate inter-departmental communication;
4. Information Collection & Examination;
5. Additional duties as assigned.

1. 通过电话，聊天方式与送餐员进行沟通，答疑并解决其问题
2. 及时并高效地处理送餐员投诉
3. 协助公司内部沟通
4. 负责各类资料收集&检查
5. 完成上级交代的其他任务

【所需技能】
1. Ability to communicate/listen effectively;

2. CSR(Customer Service & Relationship) experience - in BPO, Consulting,Transport or Internet;
3. Strong execution;
4. Self-learning ability;
5. Good command of MS Office.

1. 有效的沟通与聆听能力
2. 有过客户服务相关经验
3. 有较强的执行力
4. 自我学习能力
5. 熟练使用Office套件