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Job title: Warehouse Supervisor Responsibilities: Everyday:
- Deliveries
- Picking and preparing items for dispatch
- Sending tracking and cost information to sales staff
- Stock report
- Maintaining daily stock report and sending to rest of the team
- Ensuring accuracy of stock quantities and location
- Stock organization
- Ensuring products are well-organized and easy to find
- Managing staff to unload containers and incorporating new stock into existing stock
- Dealing with product returns appropriately
- Ensure smooth running of warehouse
- Ordering supplies
- Daily checking mail
- Facilitating removal of damaged products
Occasional:
- Cleaning
- Regular cleaning and tidying of warehouse to ensure presentable to customers
- Basic customer service
- Occasionally required to meet customers face to face or answer phone to answer basic enquiries, e.g.:
- Prices of items
- Accepting payments
- Basic product questions
- Item tracking
- Complaint resolution
- Opening hours
- Helping sales staff with checking things in warehouse, e.g. photos of certain product, accessories included, measurements etc.
Hours: 9:00to 5:00 Mon-Fri
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