Guest Service Agent @ 4* Apartment Hotel in Macquarie Park, Sydney- Part Time

QuestApartment Hotels is the largest and fastest-growing apartment hotel brand inAustralasia with a network of over 170 locations across ANZ and Fiji. With anunrivalled locational presence, Quest leads the market in providingaccommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates.

In July 2017, The Ascott Limited, a wholly-owned subsidiary of Singapore listed company CapitalLand Limited – one of Asia's largest real estate companies –acquired a majority stake in Quest. This investment sees Quest joining one of the world's leading serviced residence networks with a global reach spanning 29countries across the Americas, Asia Pacific, Europe and the Middle East.

QuestMacquarie Park is the newest hotel in the business precinct of Macquarie Park& North Ryde. Macquarie Shopping Centre and Macquarie University are a short distance from the apartment hotel, whilst Sydney CBD is easily accessiblevia the M2 or train from Macquarie Park Station, a short 6 minute walk away.

Quest Macquarie Park now has an exciting opportunity available for a Guest Service Agent/Front Office Receptionist to join its team on a casual basis working 1 - 3 days per week.

Theposition involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

Reporting to Front Office Manager, the position, apart from the normal Front office duties, involves identifying, attracting and maintaining corporate clients for QuestMacquarie Park and the Quest Group, including identifying and engaging with existing and potential local area accounts, and working with other colleagues in lead generation. The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time managementskills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reservations experience is essential, ideally in a travel/accommodation/tourism environment. Experience with sales and industry qualifications will be highly regarded. The successful applicant must be available to work shifts, weekends and public holidays. A competitive remuneration package will be offered. The position presents a great opportunity to work in an adynamic and growing team environment under the banner of the highly successful and established Quest Group brand.

If you are interested in joining a fantastic team at Quest Macquarie Park, we would like to hear from you.

Please email your CV to [email protected]

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