布里斯班Assistant Property Manager and Front Office Agent

Landgreat Group has a portfolio of 250 properties with 10properties at short term units (this is numbers will be continuing developing).We are looking for an innovative, flexible & hard working Assistant ofproperty manager to manage daily Front Office operations and assistant toProperty manager on the long term rental business in Fortitude Valley

If you are a passionate, driven & results orientatedindividual, then we invite you to apply now to join our team!

Key Responsibilities:

·        Creating a professional first impression for thecomplex

·        The daily management of guest accounts andrecords

·        Suite allocations & dealing with guestrequests and enquiries

·        Up selling room types where appropriate

·        Settling guest accounts, in a timely andefficient manner

·        Accurate cashiering at the end of every shift

·        Valet car parking

·        Maintaining strict security procedures to ensureguest confidentiality and safety

·        Setting a high standard of service to exceedguest expectations

·        2 years minimum experience in a similar role ina 4 to 5 star hotel environment.

·        Advanced communication skills, impeccablegrooming and the ability to work under constant pressure.

·        Ability to work a 7 day week rotational rosterincluding weekends and public holidays.

·        Experience with Console will be advantageous andchannel management software

·        Work with Housekeeping supervisor to ensure thecleanliness of the guest rooms and the public areas

·        Work with Maintenance department to ensuremaintenance requests are met & preventative maintenance program is adheredto

·        Manage the Accounts Receivable & Debtorscollection processes

·        Supporting and assisting General Manager in longterm rental business.

The ideal candidate will possess:

·        Knowledge of Strata

·        Excellent customer service skills and theability to answer all guests enquiries

·        High level of organisational skills and abilityto work under pressure

·        Exceptional grooming and presentation

·        Willingness to use initiative and solve problems

·        Strong verbal and written communication skills

·        Knowledge of Console Property Management Systems

·        Understanding of Hotel Front Office proceduresand systems used in Hotel Management

·        Experience working in a Front Office role is anadvantage but not essential

·        Full availability, including weekends and publicholidays

·        Minimum 2 years Hotel Front Office experience

·        Must be able to work on a rotating roster: AM,Afternoon & PM shifts

You will be asked the following questions when you apply:

·        Are you eligible to work in Australia?

·        How many years experience do you have in a similarrole?

·        When are you available to start?

·        What days are you available to work?

·        Rate your skill level using Microsoft Officeproducts

We thank all interested parties in advance for theirapplication, however only successful applicants will be contacted.

Preferred start date: ASAP

The selection criteria must be addressed in the letter ofapplication

Only applicants with the right to work in Australia needapply

Only short listed applicants will be contacted

Please email to [email protected]