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19#
楼主 |
发表于 2011-10-28 11:40:35
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来自: INNA
写了篇小作文
You rented a car from car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.
Write a letter to the company. In your letter
- introduce yourself
- explain the situation
- say what action you would like to company to take.
Dear Sir/Madam,
I am writing to complain about the air conditioner of my car, which I took on rent from your company on October, 10, 2011.
I rented one Ford car from your company located in the airport. And one of staff members suggested me to pickup this car since it was almost brand new and should work well.
Unfortunately, after just one day, the air conditioner did not perform well since it could not provide cool wind. It was terrible for us in current hot summer days without cooling system in the car. When I observed it, I contacted the customer center immediately and they promised me they would send one technician to get it repaired within 2 working days. Almost one week has passed since I called, but still it is not being repaired.
To resolve the problem, I suggest you exchange this for another car before the day after tomorrow. Enclosed are copies of my records including receipts and the transaction number. If you need to contact me, you can reach me at 013611320435
Best Regards
Cindy
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