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Landgreat Group has a portfolio of 250 properties with 10properties at short term units (this is numbers will be continuing developing).We are looking for an innovative, flexible & hard working Assistant ofproperty manager to manage daily Front Office operations and assistant toProperty manager on the long term rental business in Fortitude Valley If you are a passionate, driven & results orientatedindividual, then we invite you to apply now to join our team! Key Responsibilities: · Creating a professional first impression for thecomplex · The daily management of guest accounts andrecords · Suite allocations & dealing with guestrequests and enquiries · Up selling room types where appropriate · Settling guest accounts, in a timely andefficient manner · Accurate cashiering at the end of every shift · Valet car parking · Maintaining strict security procedures to ensureguest confidentiality and safety · Setting a high standard of service to exceedguest expectations · 2 years minimum experience in a similar role ina 4 to 5 star hotel environment. · Advanced communication skills, impeccablegrooming and the ability to work under constant pressure. · Ability to work a 7 day week rotational rosterincluding weekends and public holidays. · Experience with Console will be advantageous andchannel management software · Work with Housekeeping supervisor to ensure thecleanliness of the guest rooms and the public areas · Work with Maintenance department to ensuremaintenance requests are met & preventative maintenance program is adheredto · Manage the Accounts Receivable & Debtorscollection processes · Supporting and assisting General Manager in longterm rental business.
The ideal candidate will possess: · Knowledge of Strata · Excellent customer service skills and theability to answer all guests enquiries · High level of organisational skills and abilityto work under pressure · Exceptional grooming and presentation · Willingness to use initiative and solve problems · Strong verbal and written communication skills · Knowledge of Console Property Management Systems · Understanding of Hotel Front Office proceduresand systems used in Hotel Management · Experience working in a Front Office role is anadvantage but not essential · Full availability, including weekends and publicholidays · Minimum 2 years Hotel Front Office experience · Must be able to work on a rotating roster: AM,Afternoon & PM shifts You will be asked the following questions when you apply: · Are you eligible to work in Australia? · How many years experience do you have in a similarrole? · When are you available to start? · What days are you available to work? · Rate your skill level using Microsoft Officeproducts
We thank all interested parties in advance for theirapplication, however only successful applicants will be contacted. Preferred start date: ASAP The selection criteria must be addressed in the letter ofapplication Only applicants with the right to work in Australia needapply Only short listed applicants will be contacted
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发表于 2015-12-19 18:17:25
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